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Hi, I hope I get some help here.
My Kasina arrived today.
I charged it for hours.
Then I inserted the SD card.
I start the unit and it says NO CARD.
I click on AUX AUDIO, it goes to the SETTINGS instead
.I click on SETTINGS it goes to AUX AUDIO parameters instead
What is happening here?
Is this defective?
This is frustrating
Check and see if the SD card is inserted correctly. It should easily click into place. Sometimes you might need a paper clip or something to get it seated properly. Failing that, you may have a corrupted SD card. Contact support and we can either walk you through the reformatting process, or send you a new card.
Yes, please contact us at support@mindplace.com and we'll get it sorted out for you.
Very sorry for the trouble!